RESEARCH TRIANGLE PARK, N.C. – Cugat, a prominent family-owned supermarket chain based in Chile, has successfully integrated Self Checkout systems provided by Toshiba Global Commerce Solutions. This advancement represents a significant enhancement to Cugat’s retail operations, emphasizing a commitment to innovation and sustained growth.
“Toshiba’s Self Checkout seamlessly integrates with our existing infrastructure, reducing dependency on additional providers, improving transaction speed, and optimizing the checkout process.”
Manuel Medecigo, Vice President of Sales for Latin America at Toshiba Global Commerce Solutions, expressed enthusiasm about the collaboration: “We are thrilled to partner with Cugat on this innovative project. The effective implementation of our Self Checkout technology not only addresses critical operational challenges but also enhances the checkout experience. This success lays a robust foundation for Cugat’s future growth and technological advancements.”
Headquartered in Rancagua, Chile, Cugat operates 18 stores, with two additional locations currently under construction. Christian Bravo, Executive Controller at Cugat, highlighted the impact of the new technology on customer service: “The deployment of Toshiba’s Self Checkout significantly enhances our customer service. By addressing specific challenges related to operational efficiency and weight validation, Toshiba enables us to better manage our points-of-sale and improve the shopping experience for our valued customers. We are eager to expand this technology to more locations as we continue to grow and innovate.” He further noted, “Toshiba’s Self Checkout seamlessly integrates with our existing infrastructure, which reduces our reliance on multiple providers, speeds up transactions, and optimizes the overall checkout process.”
The successful introduction of Toshiba’s Self Checkout technology opens avenues for further expansion across Cugat’s network of stores. With a focus on innovative solutions, Toshiba is committed to supporting the evolving retail operations of Cugat, thereby enhancing its market competitiveness and driving continuous innovation.
Key to the project’s success was Toshiba’s business partner, Funziona Retail, which provided invaluable expertise and a comprehensive understanding of Cugat’s operational needs and technological challenges. Additionally, Rhiscom played a pivotal role as the key solutions integrator, ensuring seamless collaboration and implementation throughout the project. Together, Funziona Retail and Rhiscom facilitated effective project execution, ensuring that all objectives were met efficiently.
About Cugat
Beginning its journey in Pichidegua, Supermercados Cugat has evolved into a leading name in the supermarket industry, celebrated for its dedication to quality, variety, and customer satisfaction. As a fully Chilean family-owned business, Supermercados Cugat emphasizes sustainable development and community welfare. Looking forward, the company remains steadfast in its mission to lead the Chilean supermarket sector by innovating, enhancing services, and expanding its reach to serve more communities while retaining the trust of its customers. Cugat’s mission transcends mere product sales; it is deeply committed to improving the quality of life for its clientele.
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is dedicated to empowering retailers to thrive and succeed through a dynamic ecosystem of innovative, agile solutions and services. These offerings enable retailers to evolve in response to changing consumer behaviors and market conditions. Supported by a global team of dedicated employees and partners, Toshiba helps retailers gain enhanced visibility and control over their operations while providing the flexibility to build, scale, and transform retail experiences that meet the ever-evolving demands of consumers. For more information, visit commerce.toshiba.com and engage with us on various social media platforms including X (formerly Twitter), Facebook, LinkedIn, Instagram, and YouTube to learn more.
Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is listed on the Tokyo Stock Exchange.
