Contact us

Email: [email protected]

Phone: +27 82 428 846

Address: ESS-Feed, Westlake, 7945, RSA

Privacy Policy – General Data Protection Regulation (GDPR)

At ESS-Feed, we are committed to protecting the privacy and personal data of our website visitors and customers. This privacy policy outlines how we collect, use, store, and protect your personal information in accordance with the requirements of the General Data Protection Regulation (GDPR).

  1. Data Collection and Usage

We collect personal data from you when you voluntarily provide it to us through our website, such as when you fill out a contact form, subscribe to our newsletter, or make a purchase. The information we may collect includes your name, email address, postal address, phone number, and any other information you choose to provide.

We use this information to communicate with you, provide the products or services you requested, personalize your experience, and improve our website and offerings. We may also use your data for marketing purposes with your consent, which you can withdraw at any time.

  1. Lawful Basis for Processing

We only process your personal data when we have a lawful basis to do so. This may include:

  • Your consent: You have given us clear permission to process your personal data for specific purposes.
  • Contractual necessity: The processing is necessary for the performance of a contract or to take pre-contractual steps at your request.
  • Legal obligations: We may process your data to comply with legal obligations.
  • Legitimate interests: We may process your data when it is in our legitimate interests, provided that these interests are not overridden by your rights and interests.
  1. Data Security and Retention

We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We retain your data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

  1. Your Rights

Under the GDPR, you have certain rights regarding your personal data. These include the right to access, rectify, erase, restrict processing, and object to the processing of your data. You also have the right to data portability and the right to withdraw your consent.

To exercise any of these rights or for any privacy-related inquiries, please contact us using the information provided at the end of this policy.

  1. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except for the purposes of fulfilling our services or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can modify your browser settings to refuse cookies or notify you when cookies are being sent. However, please note that certain features of our website may not function properly without cookies.

  1. Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically for any updates. The updated version will be effective as soon as it is posted on this page.

  1. Contact Us

If you have any questions or concerns about our privacy practices or would like to exercise your rights under the GDPR, please contact us at:

Contact us: [email protected]

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