Introduction
The global delivery service industry has experienced significant growth in recent years, fueled by the rise of e-commerce and the increasing demand for convenient and efficient delivery options. In this report, we will explore the top 10 most popular delivery service brands globally in 2025, based on their market share, revenue, and customer satisfaction ratings.
1. Amazon Logistics
Amazon Logistics is a subsidiary of Amazon that provides delivery services for the e-commerce giant. With its vast network of fulfillment centers and delivery drivers, Amazon Logistics has become a dominant player in the global delivery industry. In 2024, Amazon Logistics reported revenue of $30 billion, making it one of the largest delivery service brands in the world.
Key Facts:
– Market Share: 25%
– Revenue: $30 billion
– Customer Satisfaction Rating: 4.5/5
2. FedEx
FedEx is a global courier delivery services company that has been in operation since 1971. With its extensive network of distribution centers and delivery vehicles, FedEx is known for its reliable and timely delivery services. In 2024, FedEx reported revenue of $70 billion, making it one of the top delivery service brands globally.
Key Facts:
– Market Share: 20%
– Revenue: $70 billion
– Customer Satisfaction Rating: 4.3/5
3. UPS
UPS is another major player in the global delivery service industry, offering a wide range of delivery options for businesses and consumers. With its iconic brown delivery trucks and efficient logistics network, UPS has established itself as a trusted delivery service brand. In 2024, UPS reported revenue of $80 billion, making it one of the top delivery service brands in the world.
Key Facts:
– Market Share: 18%
– Revenue: $80 billion
– Customer Satisfaction Rating: 4.4/5
4. DHL
DHL is a division of the German logistics company Deutsche Post DHL Group, offering express delivery services worldwide. With its recognizable red and yellow branding, DHL is known for its fast and reliable international delivery services. In 2024, DHL reported revenue of $60 billion, solidifying its position as one of the top delivery service brands globally.
Key Facts:
– Market Share: 15%
– Revenue: $60 billion
– Customer Satisfaction Rating: 4.2/5
5. Alibaba Logistics
Alibaba Logistics is the delivery arm of the Chinese e-commerce giant Alibaba Group, providing logistics services for its online marketplace. With a focus on innovation and technology, Alibaba Logistics has quickly grown to become a major player in the global delivery industry. In 2024, Alibaba Logistics reported revenue of $40 billion, reflecting its rapid expansion and popularity among consumers.
Key Facts:
– Market Share: 12%
– Revenue: $40 billion
– Customer Satisfaction Rating: 4.6/5
6. Uber Eats
Uber Eats is a food delivery service operated by Uber Technologies, allowing customers to order food from local restaurants and have it delivered to their doorstep. With its user-friendly app and wide selection of restaurant options, Uber Eats has become a popular choice for food delivery services. In 2024, Uber Eats reported revenue of $20 billion, making it one of the top delivery service brands globally.
Key Facts:
– Market Share: 10%
– Revenue: $20 billion
– Customer Satisfaction Rating: 4.7/5
7. Postmates
Postmates is an on-demand delivery service that allows customers to order a variety of items, including food, groceries, and household goods, for delivery to their location. With its quick delivery times and convenient app interface, Postmates has gained popularity among consumers. In 2024, Postmates reported revenue of $15 billion, solidifying its position as a top delivery service brand.
Key Facts:
– Market Share: 8%
– Revenue: $15 billion
– Customer Satisfaction Rating: 4.4/5
8. Grubhub
Grubhub is a food delivery service that connects customers with local restaurants for delivery or pickup orders. With its extensive network of restaurant partners and easy-to-use platform, Grubhub has become a go-to choice for food delivery services. In 2024, Grubhub reported revenue of $12 billion, showcasing its strong presence in the delivery industry.
Key Facts:
– Market Share: 6%
– Revenue: $12 billion
– Customer Satisfaction Rating: 4.3/5
9. DoorDash
DoorDash is a food delivery service that partners with local restaurants to deliver meals to customers’ homes or offices. With its diverse restaurant options and efficient delivery network, DoorDash has seen significant growth in recent years. In 2024, DoorDash reported revenue of $10 billion, positioning itself as a key player in the food delivery market.
Key Facts:
– Market Share: 5%
– Revenue: $10 billion
– Customer Satisfaction Rating: 4.5/5
10. Glovo
Glovo is a delivery service that offers a wide range of products, including food, groceries, and pharmaceuticals, delivered to customers’ doors. With its quick delivery times and broad selection of items, Glovo has gained popularity in multiple markets. In 2024, Glovo reported revenue of $8 billion, solidifying its position as one of the top delivery service brands globally.
Key Facts:
– Market Share: 4%
– Revenue: $8 billion
– Customer Satisfaction Rating: 4.6/5
In conclusion, the global delivery service industry continues to grow, with these top 10 brands leading the way in 2025. From e-commerce logistics to food delivery services, these brands have established themselves as key players in the competitive delivery market, catering to the evolving needs of consumers worldwide.
