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Our Privacy Commitments
This Privacy Policy delineates the types of information we may collect about you in connection with your interactions with our websites, events, publications, and services (collectively referred to as “personal data”). It also describes how we may utilize this personal data. Furthermore, this policy outlines the means by which we and our service providers may (with the necessary consents) monitor your online behavior to deliver customized advertisements, marketing materials, and other tailored services. Additionally, this Privacy Policy informs you on how to verify the accuracy of your personal data and how to request its deletion or updating.
This Privacy Policy is applicable to all websites operated by Exporta Publishing & Events Ltd, as indicated on the relevant site.
Please note that this privacy statement does not extend to the activities of third parties. We recommend reviewing the privacy policies of those third-party sites to understand how your data is utilized.
If you have any questions regarding this Policy or our privacy practices, please contact us via email at [email protected], or write to our Data Protection Officer at Exporta Publishing & Events Ltd, 4 Hillgate Place, London, SW12 9ER, United Kingdom. You may also reach our London headquarters by telephone at +44 (0) 20 8673 9666.
Who Are We?
Founded in 2002, Exporta Publishing & Events Ltd has established itself as the leading global trade and trade finance media company, providing valuable information, news, events, and services for individuals and companies engaged in international trade.
Our core business activities include:
- Business-to-Business financial publishing, offering a variety of products and services focused on international commodities, export, supply chain, and trade finance markets. This includes magazines, newsletters, electronic information, and data.
- Organizing seminars, conferences, training courses, and exhibitions tailored for the finance industry.
Exporta Publishing & Events Ltd is registered in the United Kingdom under company number 4407327 and holds VAT registration 799 1585 59.
Data Protection Policy
This Data Protection Policy clarifies when and why we collect personal information from visitors to our website, how we utilize this information, the circumstances under which we may disclose it to others, and the measures we take to ensure its security.
Why Do We Collect Information from You?
Our primary aim in collecting personal data is to provide you with a tailored and enjoyable experience while delivering services and features that cater to your needs. We collect personal data that you provide to us when using our website or when registering or subscribing for our products and services. However, you can also access the home pages of our sites without the need to subscribe or disclose any personal data.
Moreover, we may collect personal data from other group companies with whom you have engaged through their websites, and should any personal data inadvertently be delivered to our sites, we will ensure its removal promptly.
Why This Policy Exists
This Data Protection Policy ensures that Exporta Publishing & Events Ltd:
- Complies with data protection laws and adheres to best practices.
- Protects the rights of our staff, customers, and partners.
- Maintains transparency regarding the storage and processing of individuals’ data.
- Prevents itself from the risks associated with data breaches.
We may occasionally update this Policy, so we encourage you to review this page periodically to ensure you are satisfied with any changes. By using our website, you agree to abide by this Policy.
Data Protection Law
The Data Protection Act 1998 specifies how organizations, including Exporta Publishing & Events Ltd, must collect, handle, and store personal information. These regulations apply regardless of whether data is stored electronically, on paper, or on any other material. To comply with the law, personal information must be stored securely, not disclosed unlawfully, and utilized fairly.
The Data Protection Act is based on eight fundamental principles, which state that personal data must:
- Be processed fairly and lawfully.
- Be collected only for specific and lawful purposes.
- Be adequate, relevant, and not excessive.
- Be accurate and kept up to date.
- Not be retained longer than necessary.
- Be processed in accordance with the rights of data subjects.
- Be protected appropriately.
- Not be transferred outside the European Economic Area (EEA) unless that country ensures an adequate level of protection.
How Do We Collect Information from You?
We gather information about you when you interact with our website, such as when you contact us regarding products and services, register for events, or subscribe to receive eNewsletters or trial access to our GTR magazine/website.
Types of Personal Data Held and Its Use
1. Customer Services and Administration
On certain sites, Exporta Publishing & Events Ltd collects personal data including your name, job title, department, company, email, phone number, and work and/or home address. This information is necessary for registering you for access to specific content, subscriptions, and events. We may also collect data such as your IP address and page analytics, including details on accessed pages, users, and timestamps.
This information is utilized to administer and fulfill the products and/or services you have requested, to enhance the efficiency and operation of our sites, and to maintain records of business transactions and communications. By using our sites and submitting personal information during registration, you consent to our collection, storage, processing, and use of your information for the purposes outlined herein.
2. Monitoring Use of Our Sites
When you engage with our site services, we may monitor any information you upload or input, including content shared in password-protected sections. With your consent, we may also monitor your activity across different sites, tracking actions such as content views or searches. For registered users, a cookie will be placed on your machine upon logging in, allowing access to content and services not publicly available. Your actions, such as viewing an article, will be recorded, subject to the necessary consents.
The information collected may be used for various purposes, including:
- Fulfilling our obligations to you.
- Improving the efficiency, quality, and design of our sites and services.
- Identifying popular articles, features, and services.
- Ensuring compliance with our terms and conditions of use.
- Marketing purposes, adhering to your rights to opt-in and opt-out of marketing communications.
- Advertising purposes, ensuring that identifying information is not disclosed.
- Protecting or complying with our legal rights and obligations.
- Facilitating communication between our journalists and users regarding content posted on our sites.
3. Marketing
Your personal data collected in previous sections may be used to contact you via email, phone, or post with information or promotional material regarding our products and services, as well as those of our group companies. We provide options to opt-out of receiving marketing communications, which can be found on the applicable site and in the footer of each marketing communication we send.
4. Profiling
We may analyze your personal information to create a profile reflecting your interests and preferences, which helps us deliver relevant information.
5. Cookies and Similar Technologies
All our sites utilize cookies and related technical tools to gather information about your access to our sites and the services we offer.
What is a Cookie?
Upon entering certain sites, your computer will receive a cookie, which is a text file that identifies your computer to servers. Cookies do not identify individual users; they merely identify the computer being used.
Cookies help track traffic flows and determine which areas of the site have been visited and for how long.
You can configure your browser to accept all cookies, notify you when a cookie is issued, or refuse cookies entirely. However, declining cookies may prevent you from accessing certain personalized services offered by Exporta Publishing & Events Ltd.
Why Do We Use Cookies?
- Log In – A cookie is created at login and remains active for the session, containing a unique reference number to confirm your authorization.
- Analytics – Cookies help track traffic to our website, distinguishing between new and returning visitors for accuracy in reporting.
Find and Control Your Cookies
Major browser providers offer guidance on configuring privacy and security settings for their products. For technical support with a specific browser or version, please refer to the respective provider’s website.
We May Use Cookies to:
- Recognize prior visits to the site, allowing us to accurately assess unique visitor numbers.
- Retain your login session as you navigate the site.
- Store your preferences, username, and password for convenience.
- Customize content and layout according to your preferences.
- Record site activity to understand user behavior, enabling us to tailor our offerings.
- Gather statistical data on site usage to enhance user experience.
- Collect information on visited pages and external sites to segment the market based on IP address data.
While most web browsers accept cookies by default, you can adjust your browser settings to refuse cookies or to alert you when they are set. Please note that disabling cookies may limit your ability to fully utilize our site.
6. Email Tracking
Email tracking allows us to monitor the delivery and engagement of marketing emails sent to subscribers who have opted in. This includes tracking responses, subscription behaviors, and user engagement with our emails, such as link popularity and other key metrics.
Why Do We Track Emails?
Tracking helps us understand user needs better, allowing us to refine our offerings based on subscriber interactions. Tracking methods include pixel GIFs or tags, which are small image files embedded in emails to monitor opens and engagement.
7. Consents and Opt-Outs
You can opt-out of all or specific uses of your data by:
- Indicating your preferences at the point of data collection on the relevant site.
- Informing us via email, post, or phone.
- Updating your preferences on the applicable site or eNewsletter, with options available in each communication’s footer.
For instructions on managing cookies and similar technologies, please refer to the information in the previous section. For questions related to consents and opt-outs, contact us at [email protected] or write to our Data Protection Officer at Exporta Publishing & Events Ltd, 4 Hillgate Place, London, SW12 9ER, United Kingdom. You can also call our London office at +44 (0) 20 8673 9666.
8. Disclosures
Information collected from one site may be shared among Exporta Publishing & Events Ltd and its affiliated companies for the purposes outlined in this policy. We may also transfer, sell, or assign any information described in this policy to third parties in the event of a sale, merger, consolidation, or reorganization of our business.
9. Public Forums, Message Boards, and Blogs
Our sites may feature message boards, blogs, or other platforms for user-generated content. Information disclosed in these areas becomes public, so please exercise caution when sharing personal information.
10. Data Outside the EEA
Given the global nature of the Internet, your personal data may be transferred to third parties outside the European Economic Area, which may have different privacy standards. Exporta Publishing & Events Ltd takes necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
Who Has Access to Your Information?
Confidentiality and Security of Your Personal Data
We are committed to safeguarding the personal data you provide and will implement reasonable precautions to protect it from loss, misuse, or alteration. However, internet transmission is not entirely secure. While we strive to protect your personal data, we cannot guarantee its security during transmission; any risk associated with such transmission is borne by you. Upon receiving your information, we will employ strict procedures and security features to prevent unauthorized access.
We have established information security policies, rules, and technical measures to protect personal data from:
- Unauthorized access.
- Improper use or disclosure.
- Unauthorized modification.
- Unlawful destruction or accidental loss.
All employees, contractors, and data processors associated with Exporta Publishing & Events Ltd are required to maintain confidentiality regarding personal data and to use it solely for the purposes of delivering services on our behalf.
Responsibilities
All personnel working for or with Exporta Publishing & Events Ltd share responsibility for ensuring that data is collected, stored, and handled in compliance with this policy and data protection principles. However, specific individuals hold key responsibilities; the board of directors is ultimately accountable for ensuring compliance with legal obligations.
Name of Data Controller
The Data Controller for Exporta Publishing & Events Ltd is responsible for data protection and is registered with the Information Commissioner’s Office in the UK under the Data Protection Act 1998.
How to Access, Update, and Erase Your Personal Information
If you wish to inquire whether we hold personal data about you or have questions regarding our privacy policy or the data we maintain, please contact our Data Protection Officer via:
- Mail: Data Protection Officer, Exporta Publishing & Events Ltd, 4 Hillgate Place, London, SW12 9ER, UK
- Telephone: +44 (0) 20 8673 9666
- Email: [email protected]
Upon your request, we will provide a readable copy of your personal data. We may require proof of your identity and may charge a nominal fee for administration and postage.
Exporta Publishing & Events Ltd allows you to challenge the data we hold about you, and, as applicable under the law, you may request your personal information to be:
- Erased.
- Rectified or amended.
- Completed.
Disclosing Data for Other Reasons
In certain circumstances, the Data Protection Act permits personal data to be disclosed to law enforcement agencies without the consent of the data subject. In such cases, Exporta Publishing & Events Ltd will comply with legitimate requests, ensuring the request is valid, and may consult with the board and legal advisors as necessary.
Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect new legislation, industry practices, changes within the group, and customer feedback. We encourage you to review this Privacy Statement regularly to stay informed about how we are protecting your personal data.
Providing Information
Exporta Publishing & Events Ltd aims to ensure that individuals are aware of how their data is processed and understand:
- How their data is being used.
- How to exercise their rights regarding their data.
The company maintains a privacy statement outlining how individual data is utilized, available upon request and on our website.
Review of This Policy
This Policy is subject to regular review, and the last update was in April 2018.
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