Foodservice sector faces continued challenges



KANSAS CITY, MO. — The National Restaurant Association’s (NRA) Restaurant Performance Index (RPI) over the past year shows an important industry category in turmoil. Inflation, consumers with less disposable income and rising labor costs are only some of the issues that have combined to challenge the ability of operators to run their businesses profitably.

The RPI is a monthly composite index that tracks the health of the US restaurant industry. It is published on the last business day of each month, and the index is measured in relation to a value of 100, with values above 100 indicating a period of expansion and values below 100 representing category contraction.

For May, the RPI stood at 99.1, up slightly from 98.8 in April. In May 2023, the RPI was 99.6, down 1.3% from 100.9 in April.

Underpinning the RPI are two components — the Current Situation Index that measures current trends in same-store sales, traffic, labor and capital expenditures, and the Expectations Index that measures the six-month outlook of restaurant operators for same-store sales, employees, capital expenditures and business conditions.

The Current Situation Index in May was 98.7, up 0.6% over April but down from 99.7 in May 2023. May 2024 marked the eighth consecutive month the Current Situation Index was in contraction territory due to weak sales and customer traffic, according to the NRA.

The Expectations Index rose to 99.6 in May from 99.5 in April. In May 2023, the Expectation Index also was 99.5. The NRA said the May 2024 index level shows restaurant operators remain uncertain about both sales and the overall economy in the months ahead.

Interestingly, 30% of restaurant operators who responded to the NRA survey said they expected higher sales in six months versus the same period of the previous year. Twenty-five percent indicated they expected lower sales in six months. But when asked about their outlook for general economic conditions in six months, 43% indicated they expect it to be worse versus 13% who expect better conditions in six months.

Lower-income consumers have been the most adversely affected by the economic climate, and Ricardo Cardenas, president and chief executive officer of Darden Restaurants, the owner of restaurant concepts including Olive Garden, Ruth’s Chris and Yard House, said the weakness has hurt the company’s results.

McDonald’s Corp. has seen similar behavior shifts and introduced a national value menu last month to recapture some of its lost business.

But it may be shortsighted to solely blame restaurant category weakness on the overall economy and behavior changes among lower-income consumers. While both are contributors, restaurant outlets operate on slim margins, and other economic shifts related to higher labor costs, reduced traffic at some outlets due to more people working from home and the adoption of a four-day work week by some businesses also may be contributing to this period of contraction.

The restaurant industry has been buffeted by significant challenges since the COVID-19 pandemic. While the category has weathered many of the difficulties, operators may only now be understanding the full scope of changes to the market that have occurred since March 2020.



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Brinker International names senior vice president, chief supply chain officer



DALLAS — Casual dining restaurant company home to Chili’s Grill & Bar and Maggiano’s Little Italy brands, Brinker International Inc., welcomed James Butler as the new senior vice president and chief supply chain officer.

Butler will oversee Brinker’s supply chain operations, including procurement, food safety and quality assurance, distribution and logistics, and brand program management.

“James is a visionary leader who builds collaborative, integrated teams and coaches future leaders to continually improve and drive results,” said Kevin Hochman, president and chief executive officer at Brinker International. “He will play a key role in executing on our new strategic pillars, working cross-functionally to help us improve and innovate on the core Chili’s food categories we want to win on — including burgers, fajitas, chicken crispers and margaritas — to improve our guests’ experience and increase traffic.”

Before joining Brinker, Butler led supply chain management for several restaurant brands. Most recently he served as senior vice president of KFC Supply Chain at Restaurant Chain Solutions LLC. He also previously served as vice president, strategy and integrated business planning at Georgia Pacific and as a management consultant with Deloitte Consulting LLC.

“I’m ready to roll up my sleeves and work with the Brinker teams on exciting new initiatives to help transform supply chain and procurement strategies that will drive growth, impact the bottom line and maintain operational excellence,” Butler said. “This is an exciting time for Brinker, and I’m thrilled to join the team on this new journey.”



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General Mills names chief strategy, growth officer



MINNEAPOLIS — General Mills Inc. named Asheesh Saksena as its chief strategy and growth officer, effective Aug. 26. Saksena succeeds Dana McNabb, who was promoted to group president of North America Retail in January.

Saksena will oversee global accountability for the company’s strategic planning process and for building long-term, sustainable plans and capabilities to accelerate growth, according to the company.

Before joining General Mills, Saksena most recently was chief growth officer for Gap Inc. Prior to Gap Inc., he was president at Best Buy Health.  

 “Over the course of his career, Asheesh has consistently demonstrated a clear track record of driving growth across a range of industries,” said Jeff Harmening, chairman and chief executive officer of General Mills. “As we continue to boldly build our brands, relentlessly innovate and revamp our portfolio for today’s families, I am confident Asheesh will be instrumental in helping build consumer love for our iconic core brands.”

McNabb joined General Mills in January 2016 as president of North America Retail’s cereal and snacks operating units.  

He later was group president for Europe and Australia and was later promoted to chief strategy and growth officer in Aug. 2021.



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Chipotle tests automated digital makeline



NEWPORT BEACH, CALIF. — Chipotle Mexican Grill Inc. is testing technology that will automate some of the operations in its restaurants. An automated digital makeline, recently installed at the company’s test kitchen and design lab, assembles burrito bowls, potentially offering increased capacity and improved speed and accuracy, said Brian R. Niccol, chairman and chief executive officer.

Another tool under development cuts, cores and scoops avocadoes and, Niccol said, “could save time and eliminate a less favorable task, but still allow for one of their favorite parts of the job, which is to add in chopped onions, jalapenos and cilantro, seasoned with some citrus and salt, and hand mash our signature guac.”

Both require iterations prior to rolling out to restaurants, Niccol said, noting the test kitchen team “did a great job of kind of pressure testing all aspects” of a prototype of the automated makeline.

“We learned a lot, right?” he said. “There’s work to be done on how you export things. There’s work to be done on how you clean it. There’s work to be done on how we actually provide portions. And the good news is this is why we use the stage-gate process so that we learn, we iterate and then hopefully, we get to a faster solution. So, I’m excited to see what the next prototype holds, but the team is working on some of those key things that we learned on.”

John R. Hartung, chief financial officer and chief administrative officer, said in the medium or long term he sees the technology as “opportunities for us to try to offset some of the labor inflation.”

The executives detailed the initiatives during an Oct. 26 conference call with securities analysts to discuss third-quarter financial results.

Net income for the third quarter ended Sept. 30 was $313.22 million, equal to $11.37 per share on the common stock, up 22% from $257.14 million, or $9.26, in the prior-year period. The current quarter included unusual expenses related to corporate restructuring.

Total revenue advanced 11% to $2.47 billion from $2.22 billion the year before.

Comparable restaurant sales increased 5%, driven by higher transactions and an increase in average check.

During the quarter, the company opened 62 new restaurants, including 54 locations with a Chipotlane drive-thru pickup option.

Net income for the nine-month period was $946.65 million, equal to $34.31 per share, up 41% from $675.37 million, or $24.20 per share, in the comparable period. Total revenue increased 14% to $7.36 billion from $6.45 billion.



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Foster Farms appoints new CEO



LIVINGSTON, CALIF. — Foster Farms named Jayson Penn the company’s new chief executive officer on March 18.

Penn succeeds Donnie Smith, who was appointed CEO of Foster Farms in conjunction with Atlas Holdings’ acquisition of the poultry company in June 2022. Smith retired from his role as CEO of Tyson Foods in 2016, after working for the company for 36 years.

“Foster Farms has been a household name for nearly a century, and I’m excited to continue working to position this iconic brand for success for many years to come,” Penn said. “We will be focused on serving our team members and supporting our customers with products they can trust. A solid foundation for smart growth has been set, and I’m ready to get started.”

Most recently, Penn served as president of John Soules Food. He began his career in his family’s poultry business and spent nearly a decade with Pilgrim’s Pride Corp., ultimately serving as CEO. He also has experience from various sales and operations roles with Case Foods, Marshall Durbin Co. and Sanderson Farms.

In addition to Penn’s appointment, Foster Farms announced James Richards as the new chief financial officer.

Richards joins Foster Farms from Kodi Collective, were he served as president and CEO. He led a successful turnaround of the business, returning it to a market-leading position in print and marking services. Earlier, Richards spent more than two decades with General Electric, where he served across diverse industries in senior CFO, chief information officer and operations transformation leadership roles.

“We are excited to have Jayson on board to lead the transformation journey underway,” said Atlas Partners Sam Astor, Ed Fletcher and Mike Sher. “Jayson and James bring immediate strength to the broader leadership team. Jayson’s deep industry experience and commitment to operational excellence provide the right combination to lead Foster Farms into the future.”



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Posted on Categories Dairy

Chicken on Chili’s roster for football season and beyond



DALLAS — Chicken Crispers and chicken wings will play prominent roles at Chili’s in the 2024 fiscal year, especially when customers sit at the bar to watch sports.

“Our goal is to make it easier for operators to execute higher volumes, improve the recipes on chicken and fries, bring in new mac and cheese and new dipping sauces, and lastly, merchandise crispers in a more relevant way that would drive bigger piece counts,” said Kevin D. Hochman, president and chief executive officer of Brinker International Inc., the owner of Chili’s, in an Aug. 16 earnings call to discuss financial results for the fiscal year ended June 28. “We launched this platform at the end of May, and we’ve already seen some very positive results, including over 40% more crisper volume.”

A new bar menu will cater to football fans this fall.

“In addition to featuring our premium burgers and Chicken Crispers on that new bar menu, I’m pleased this year we’ll be graduating the virtual brand It’s Just Wings to the real world where they will now have the marketing power and distribution of Chili’s Grill and Bar,” Hochman said. “It’s Just Wings is one of the largest, if not the largest, virtual brand in the world, and it’s likely to get a lot bigger in the for-real restaurant world.

“We see an opportunity to leverage It’s Just Wings brand as a trip driver for bar visits and providing credibility to Chili’s as a wing player. We’ll start with football season and drive the wings business throughout the year, leveraging relevant sports viewing occasions to drive traffic. It’s Just Wings will also appear in the everyday dining room menu, and we expect it to drive add-ons and trade up in the appetizer section.”

After running a four-week national TV advertising program in the 2023 fiscal year, Chili’s will run a 21-week program this fiscal year and increase marketing expense by $55 million to $60 million.

Comparable restaurant sales growth at Brinker International rose 8% in the fiscal year, which included 7% at Chili’s and 17% at Maggiano’s Little Italy, another chain owned by Brinker.

“Maggiano’s moved fully out of its post-pandemic recovery mode and delivered record pretax profits for the brand with particular success in solidifying their off-premises channel,” said Joseph G. Taylor, chief financial officer at Brinker.

In the fiscal year Brinker had net income of $102.6 million, or $2.33 per share on the common stock, which was down 13% from $117.6 million, or $2.62 per share, in the previous fiscal year. Total revenues of $4.13 billion were up 9% from $3.80 billion.

In the fourth quarter, net income of $54.2 million, or $1.22 per share on the common stock, was up 35% from $40.2 million, or 92¢ per share, in the previous year’s fourth quarter. Total revenues of $1.08 billion were up 5% from $1.02 billion.

Brinker International’s stock price on the New York Stock Exchange closed at $34.36 per share on Aug. 16, which was down 6% from an Aug. 15 close of $36.37 per share.

In the 2024 fiscal year, Brinker expects total revenues to range between $4.27 billion and $4.35 billion and capital expenditures to range between $175 million and $195 million.

 

Inflation should ease in the current fiscal year, Taylor said.

“In the category of what a difference a year makes, we expect commodity inflation for the fiscal year ’24 to be approximately 1%,” he said. “When compared to the respective quarters of last year, we expect commodity price to be deflationary for the first two quarters with a low single-digit inflation the last two quarters.”



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Walmart sees ‘broad-based strength’ in Q2



BENTONVILLE, ARK. — Walmart continues to benefit as consumers across income levels, including affluent customers, are seeking value when shopping in stores or online, President and Chief Executive Officer Doug McMillon said in reporting fiscal 2025 second-quarter results.

Adjusted earnings per share topped prior-year EPS and the high end of Wall Street’s projection, though reported net income took a hit from investment losses. Overall revenue climbed 5% in constant currency, with sales up in all three operating units: Walmart US, Sam’s Club and Walmart International. The performance led the world’s largest retailer to raise its full-year guidance.

“We had another good quarter, with strong sales growth and even stronger profit growth, exceeding our expectations,” McMillon told analysts in an Aug. 15 conference call. “The strength we saw for the quarter was broad-based. Our business outside the US continues to lift the total company in terms of sales and profit growth.”

Walmart gained market share during the second quarter, including in the discretionary category of general merchandise, and transaction counts and unit volume rose across markets, McMillon said.

“In the US, for both Walmart and Sam’s Club, comp sales (comparable sales) were fairly consistent throughout the quarter,” he said. “Food continues to be strong, and it’s encouraging to see improvements in general merchandise. Our US health and wellness business in Walmart and Sam’s Club, primarily due to sales of GLP-1 drugs, is contributing to our strong comp sales.

“So far, we aren’t experiencing a weaker consumer overall. Around the world, our customers and members continue to want four things: They want value, they want a broad assortment of items and services, they want a convenient and enjoyable experience buying them, and they want to do business with a company they trust. These four things are constant, but the way we provide them is changing — and changing fast. The results we’re delivering are due to real progress across these dimensions.”

Consolidated net income for the quarter ended July 31 totaled $4.5 billion, equal to 56¢ per share on the common stock, down from $7.89 billion, or 97¢ per share, a year earlier. The fiscal 2025 quarter’s results reflect a pretax 14¢-per-share loss from equity and other investments and compared with a 48¢-per-share pretax investment gain in the prior-year period, Walmart said. On an adjusted basis, second-quarter 2025 diluted net EPS was 67¢, up from 61¢ a year ago. That surpassed analysts’ top-end forecast of 66¢.

“As it relates to value, we’re lowering prices,” McMillon said. “For the quarter, both Walmart US and Sam’s Club US were slightly deflationary overall. Walmart US food prices were slightly inflated as we exited Q2, but down 30 basis points versus Q1. In Walmart US, we have more than 7,200 (price) Rollbacks across categories. Customers from all income levels are looking for value, and we have it.”

At the top line, Walmart’s second-quarter revenue rose 4.8% to $169.34 billion from $161.63 billion a year ago, with the increase at 5% in constant currency. Operating income was up 8.5% to $7.94 billion and grew 8.8% in constant currency.

Net sales at the core Walmart US business unit grew 4.1% year over year to $115.35 billion. Comparable sales excluding fuel were up 4.2%, less than the 6.1% gain a year ago. Customer transactions grew 3.6%, up from a year-ago increase of 2.9%, while the 0.6% uptick in average ticket size came in below last year’s increase of 3.4%. Walmart said e-commerce contributed 300 basis points to US comp sales, up from 230 basis points a year earlier. US operating profit advanced 7.8% to $6.59 billion.

“In Walmart US, comp sales growth of 4.2% was driven primarily by strong traffic and unit growth across both stores and digital channels,” said John David Rainey, chief financial officer for Walmart. “Customers continue to be discerning and choiceful, looking for value to maximize their budgets while leaning into seasonal celebrations. The pace of sales was largely consistent by month during the quarter. Across categories, we’re providing low prices and winning customer consideration, including in general merchandise, with Walmart US comp sales growth in hardlines, home and fashion.

“We’re also seeing higher engagement across income cohorts, with upper-income households continuing to account for the majority of gains, even while we grow sales and share among middle- and lower-income households. We’re seeing private brand penetration continue to increase, and we’re highly encouraged by customer uptake of our new food brand, bettergoods.”

Sales at Sam’s Club rose 4.7% to $22.85 billion, while comparable sales excluding fuel were up 5.2% in the quarter, compared with a 5.5% increase a year earlier. The warehouse club chain saw transactions jump 6.1% versus a 2.9% gain a year ago. The average ticket decreased 0.8% after a 2.5% uptick in the prior-year period. E-commerce contributed 230 basis points to comp sales growth, up from 150 basis points a year earlier. Operating profit grew 11.5% to $581 million.

Walmart International net sales were up 7.1% to $29.57 billion, with growth at 8.3% in constant currency. Operating income climbed 14.3% to $1.36 billion and was up 15.7% in constant currency.

Overall, Walmart’s e-commerce sales grew 21%, with gains of 22% for Walmart US, 22% for Sam’s Club and 18% for Walmart International.

“Sometimes, it’s most convenient or enjoyable to visit one of our stores or Sam’s Clubs,” McMillon said in discussing Walmart US’ performance. “Sometimes it’s more convenient to pick up an order. And sometimes, it’s more convenient to get it delivered. Our store and club businesses are growing. Pickup is growing faster than our in-store or club sales, and delivery is growing even faster than pickup.”

Walmart posted fiscal 2025 first-half consolidated net earnings of $9.61 billion, equal to $1.19 per share, up slightly from $9.56 billion, or $1.18 per share, in the fiscal 2024 first half. Adjusted EPS (diluted) was $1.27 for the 2025 half versus $1.10 a year earlier.

“For the first half of the year, we reported net sales growth of more than 5% and adjusted operating income growth of almost 10%,” Rainey said in the call. “We are raising our full-year (2025) guidance to reflect strong first-half results.”

Walmart now expects fiscal 2025 adjusted EPS (diluted) of $2.35 to $2.43, up from the previous forecast of $2.23 to $2.37. Growth for consolidated net sales was raised to 3.75% to 4.75% from 3% to 4%. Likewise, the growth range for adjusted operating income was lifted to between 6.5% and 8% from between 4% and 6%.

“Looking at the second half of the year, we expect the business to achieve sales growth in line with our financial framework and for sustained structural improvements in incremental margins,” Rainey said. “This should result in operating income growing slightly faster than sales when looking at the second half in total.”



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Verde Farms appoints VP of operations



BOSTON — Verde Farms announced on May 29 that Troy Hoover was appointed vice president of operations for the grass fed, pasture-raised beef company.

In his new role, Hoover will lead all production and logistic activities at Verde Farms. He will oversee all operations at the company’s manufacturing facility based in Pedricktown, NJ, manage vendor relationships, partner with the procurement team, ensure safety and quality, improve efficiency and capacity, and enhance the overall cost structure.

“We are excited that such an accomplished operations leader recognizes the importance of organic and sustainable beef,” said Brad Johnson, chief executive officer of Verde Farms. “We are proud to have Troy join us and bring his expertise from a powerful brand like Starbucks to help drive the new wave of premium, responsible meat production.”

Most recently, Hoover served as vice president of supply chain operations at cold-pressed juice company Evolution Fresh (previously owned by Starbucks). There, Hoover led strategic planning and oversight of a comprehensive supply chain, creating significant cost savings and operational improvements. Previously, since 2012, he served as director of technical services at Starbucks Coffee Co.

“I am thrilled to join Verde Farms and contribute to their mission of providing high-quality, organic beef to health-conscious people around the US,” Hoover said. “I look forward to leveraging my experience to drive operational excellence and support the company’s growth.”



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Bob Evans recalls 4,200 lbs of sausage product | 2021-01-22



WASHINGTON – The US Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced Xenia, Ohio-based Bob Evans Farms Inc. recalled approximately 4,200 lbs of pork sausage product due to possible foreign matter contamination, specifically thin blue rubber. 

The company produced the following recalled, raw, sausage product on Dec. 17, 2020.

  • 1-lb chubs containing “Bob Evans Italian Sausage” with lot code 0352 and a “USE/FRZ BY” date of “JAN 31 21” represented on the label.

The recalled product bears establishment number “EST. 6785” printed directly above the “USE/FRZ BY” date. These items were shipped to retail locations in Indiana, Michigan, Ohio, Pennsylvania and Wisconsin.

The problem was discovered and reported to FSIS after Bob Evans received consumer complaints.



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Starbucks hires new CEO | MEAT+POULTRY



SEATTLE — Brian Niccol will take over as the chief executive officer of Starbucks Corp. on Sept. 9. He will replace Laxman Narasimhan, who is stepping down as CEO “effective immediately,” according to the company.

Rachel Ruggeri, chief financial officer, will serve as interim CEO until Niccol starts.

Niccol is currently the chairman and CEO of Chipotle.

“We are thrilled to welcome Brian to Starbucks,” said Mellody Hobson, Starbucks board chair. “His phenomenal career speaks for itself. Brian is a culture carrier who brings a wealth of experience and a proven track record of driving innovation and growth. Like all of us at Starbucks, he understands that a remarkable customer experience is rooted in an exceptional partner experience. Our board believes he will be a transformative leader for our company, our people, and everyone we serve around the world.”

Starbucks has been challenged as same-store sales have declined. During the third quarter of fiscal 2024, Starbucks’ global comparable same-store sales fell 3%, driven by a 5% decline in comparable transactions that partially was offset by a 2% increase in average ticket. In addition to the 2% same-store sales decline in the United States, the company experienced a 14% decline in China.

For the quarter ended June 30, Starbucks earned $1.05 billion, equal to 93¢ per share on the common stock, and down from the same period of the year before when the company earned $1.14 billion, or 99¢ per share.

Quarterly sales ticked down to $7.52 billion from $7.56 billion the year before.

Brian Niccol joined Chipotle as CEO in February 2018.

Niccol established his career at Procter & Gamble, where he spent a decade in several brand management roles. In 2005, he moved to Yum! Brands, taking on leadership positions at Pizza Hut and Taco Bell. He became Taco Bell’s president in 2013 and was promoted to CEO in 2015. Under his leadership, Taco Bell introduced several product innovations, including breakfast, and launched a digital platform featuring mobile ordering and payment.



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